FREQUENTLY ASKED QUESTIONS (FAQ)
Mudskippa Apparel
Have a question? Want to learn more about our store and policies? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
1. HOW DO I BOOK A MUDSKIPPA FISHING CLINIC?
To book one of our fishing clinics or inquire about special events or 1-on-1 tutoring, please use the booking portal on our website. For specific time or date requests, you can also contact us directly via email at book.mudskippa@gmail.com.
2. WHAT IF THE PRODUCT I WANT IS UNAVAILABLE?
Due to our increasing popularity nationwide, our apparel stocks may vary significantly. Please check our website regularly for updates or contact our local stockists for availability. See below for a list of local Mudskippa Apparel stockists. (Local stores stocking our product).
3. ARE THERE ANY LOCAL MUDSKIPPA APPAREL STOCKISTS?
Yes, we have multiple stockists in the Mackay & Whitsunday regions. See below for details:
Mackay:
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Reef Marine
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Address: 26 Prospect St, Mackay QLD 4740
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Phone: (07) 4957 3521
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Neptune Spear & Dive
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Address: 1a/26 Endeavour St, Mackay QLD 4740
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Phone: (07) 4846 0025
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Salty Brothers Industries
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Address: Shop 4/13 Carl Ct, Rural View QLD 4740
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Phone: 0484 906 408
Airlie Beach:
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Whitsunday Powersports & Marine
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Address: 4/11 Shute Harbour Rd, Cannonvale QLD 4802
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Phone: (07) 4948 3298
4. CAN I GET A REFUND OR SWAP ON APPAREL?
Yes, we offer refunds or exchanges for products that do not meet your expectations. Please ensure that the product is in its original condition. To initiate the process, please email us at mudskippa.apparel@gmail.com. Don't forget to include a self-addressed prepaid post satchel along with a note explaining your requirements.
5. HOW DO I GET FEATURED ON MUDSKIPPA'S SOCIAL MEDIA?
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To be eligible for a repost, follow us on social media and tag us in your photos or videos while wearing at least one piece of Mudskippa Apparel. We love sharing our community's experiences!
6. HOW DO I BECOME A MUDSKIPPA AMBASSADOR?
If you're interested in becoming a Mudskippa Ambassador, please email us at mudskippa.apparel@gmail.com.
Requests via social media will not be considered. Show your passion by regularly tagging us on social media and sharing content that represents Mudskippa's values. Tell us what makes you a suitable Mudskippa Ambassador!
Volunteering at our free community fishing clinics can fast-track you to becoming a Mudskippa Ambassador. Email us at mudskippa.apparel@gmail.com and ensure you can obtain a blue card.
7. HOW DO I BECOME A MUSKIPPA VOLUNTEER?
8. AS A STORE OR BUSINESS, HOW TO BECOME A STOCKIST?
For inquiries about becoming a Mudskippa Apparel stockist, contact us at mudskippa.apparel@gmail.com or call 0456151992. We look forward to hearing from you!
9. HOW TO BECOME A PAID FISHING GUIDE WITH MUDSKIPPA?
f you live in the Mackay or Whitsunday regions and are interested in becoming one of our paid guides at our fishing school, please email mudskippa.apparel@gmail.com with a short brief about yourself and your reasons for wanting to join the Mudskippa team.
You can use the booking portal on our website or join the relevant Mackay or Airlie Beach Facebook fishing clinic groups
to check for availabilities or last-minute cancellations.
10. HOW DO I BOOK A FREE MUSKIPPA COMMUNITY FISHING CLINIC?
11. CAN YOU BOOK MUDSKIPPA FOR A SPECIAL EVENT/ BIRTHDAY PARTY?
Mudskippa and our fishing clinics are available for booking at special event days or birthday parties. Please email us at book.mudskippa@gmail.com with your specific details. Prices vary based on event numbers, duration, and skill levels.
While Mudskippa is based in Mackay and Airlie Beach, we can host private events and
clinics throughout the wider regions, ranging from Bowen to Sarina.
12. WHAT LOCATIONS DOES MUDSKIPA HOST THEIR CLINICS?
13. WHAT TYPE OF FISHING CLINICS DOES MUDSKIPPER OFFER?
Mudskippa offers a wide range of learning opportunities. We provide basic 'learn to fish' clinics for kids and anyone interested in the basics of fishing. Additionally, we offer more advanced programs such as our 'learn to barra fish,' subject to availability and participant numbers.
For all inquiries, please email us at mudskippa.apparel@gmail.com. Due to the high number of messages on our social media, using the email address ensures your messages are seen promptly.
14. WHAT IS THE BEST WAY TO CONTACT MUDSKIPPA?
Services
Provide a general description of the items below and introduce the services you offer. Click on the text box to edit the content.
FISHING CLINICS
Information on fishing clinics and how to book them.
APPAREL
All merch, fishing shirts, casual t's, lures and much more.
AMBASSADORS
For all the information aspiring ambassadors and volunteers, this is your portal.